Test Lead, Utilities CIS Implementations

At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Test Lead to help shape how that impact shows up in the world.

E Source is a research, data/analytics, and technology focused professional services firm focused exclusively on the utility industry in the US and Canada. We help utilities target and serve their customers more effectively, enhance and optimize their grid, and leverage operating best practices and technologies to manage their business more effectively. Headquartered in Texas, we have 450+ employees across the US and Canada. Learn more at www.esource.com

As a Test Lead, you’ll play a critical leadership role in guiding utilities through the strategy and execution of enterprise testing programs for large-scale customer information system (CIS) implementations. You’ll work closely with client project leaders, E Source project managers, and cross-functional delivery teams to ensure testing is disciplined, effective, and aligned to real utility business outcomes. This role is ideal for someone who thrives at the intersection of utility operations, enterprise technology, and quality assurance, and who brings strong judgment and structure to complex, high‑stakes implementation programs.

In This Role, You Will

Lead and own testing program strategy for Oracle C2M and CC&B implementations, including defining testing phases, governance, sequencing, and objectives
Develop detailed, phase-specific test plans with clear entry and exit criteria, readiness activities, execution management, and defect remediation processes
Plan, organize, monitor, and oversee all phases of enterprise testing, including conversion, functional, integration, bill-to-bill, performance, and user acceptance testing
Educate and guide client testing teams on testing objectives, scope, and best practices
Collaborate closely with project managers and delivery teams to ensure business and technical testing requirements are met
Create and maintain testing documentation and deliverables for both manual and automated testing efforts
Adapt E Source’s NavigateOne testing methodology to meet client-specific project needs
Develop and maintain testing processes, procedures, metrics, and reporting
Lead preparation of business scenarios, test scripts, and required master and transactional data for end-to-end testing
Facilitate test status meetings, escalate risks and issues as appropriate, and provide actionable insights to project leadership
Monitor defects and issues for trends, providing data-driven metrics and recommendations
Oversee test team execution to ensure timely testing, accurate documentation, effective defect management, and successful retesting
Provide oversight of test automation activities and resources, when applicable

You’re Likely a Great Fit If You

Are comfortable navigating complex, large-scale implementation environments
Can translate detailed testing activities into clear progress, risks, and recommendations for project leadership
Bring a structured, disciplined approach to quality and governance
Work effectively across technical, functional, and business teams
Care deeply about testing quality, clarity, and real-world client outcomes
Have strong leadership, communication, and analytical skills

And Even Better If You

Have hands-on functional experience with Oracle C2M or CC&B implementations
Bring experience across the full project lifecycle, from initiation through post-implementation
Have worked with or around utilities, regulated environments, or large enterprise system programs
Have experience with automation tools, scripting languages, or test framework design

Experience And Skills To Qualify Include

8+ years of experience leading and managing testing for large CIS implementations or upgrades, including at least two full-cycle projects
Experience with utility CIS platforms and testing activities in regulated utility environments
Experience using testing tools such as Quality Center/ALM and Business Process Testing (BPT)
Strong understanding of the SDLC and multiple testing methodologies
SQL skills for data validation, analysis, and reporting
People-management experience, including coaching, staffing, and performance oversight
Bachelor’s degree in computer science, MIS, engineering, mathematics, business, or equivalent practical experience

At E Source, you’ll work alongside people who are thoughtful, curious, and deeply knowledgeable about utility and energy systems. We value clarity over jargon, substance over flash, and collaboration over ego. You’ll have the opportunity to grow your skills, contribute to meaningful work, and help shape a company that plays a real role in how the energy future unfolds.

What You Can Expect

Excellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; medical and dependent-care flexible spending plans, and paid parental leave.
A flexible time off (FTO) policy that provides paid time away from work, approved by your manager, while ensuring business needs, workload commitments, and appropriate coverage are maintained.
A 401(k)/RRSP plan with a 3% employer match.

The budgeted salary for this position is $160,000-$200,000 USD + annual bonus. Actual pay will be adjusted based on experience.

This role requires significant travel to client sites (up to 80%, typically Monday–Thursday) and offers remote flexibility when not on-site. Applicants must be willing to work Pacific time zone hours for this position.

Applicants must be authorized to work for any employer in the US or Canada. We’re unable to sponsor or take over sponsorship of employment visas or Labour Market Impact Assessments (Cdn) at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source. If you are interested in similar job opportunities in the future, visit the E Source careers page for a listing of all open positions and contact Human Resources.

We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.

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