NS
Software Engineer I
Accepting applicationsNeighborly Software · Atlanta, GA
Full-Time Associate aiasicaterf
Posted
1d ago
Category
Test
Experience
Associate
Country
United States
Software Engineer I (Voice of Client)
We are looking for a Software Engineer I who can assist in the analysis, investigation, and resolution of platform production items to support neighbors (clients), client-success, and client-support teams.
This role is open to ONLY candidates currently based in Georgia or those willing to relocate to the Atlanta metro area.
What You Will Be Doing
Key Responsibilities:
Feature & Code Delivery
Implement well-defined features, fixes, and enhancements following established coding standards and SDLC processes
Participate in code reviews and apply feedback to improve code quality and consistency
Support small automation or tooling enhancements for repetitive tasks
Support, Troubleshooting &Operations
Investigate and resolve assigned support tickets and basic production defects
Perform initial debugging, contribute to RCA documentation for moderate-severity issues, and escalate complex cases appropriately
Participate in on-call rotations and provide timely, clear updates during incident handling
Collaboration & Process Alignment
Work with Product, QA, Security, DevOps, and Client-Facing teams to clarify requirements and support issue investigations
Follow established communication and incident-management processes to ensure consistent, reliable handoffs and responsiveness
Contribute to maintaining documentation related to features, fixes, and operational learnings
Qualifications
BS/MS degree or equivalent in Computer Science, Information Systems, or related field
Proficiency in C#/.NET, React, Azure Services(preferred) or AWS
Exposure to services in Azure (or equivalent in AWS): ADF, API-Management, Service Bus, Power BI, Azure Functions
Experience working with monitoring tools App Insights etc.
Familiarity with Azure DevOps, SDLC Tools like JIRA/Confluence
Ability to debug and fix application issues
Why You’ll Love Working Here:
Comprehensive Benefits – Enjoy Medical, Dental, Vision, and Company-Paid Life Insurance
401K Contributions – We invest in your future, with a generous match
Exceptional Perks – Paid Parental Leave, Employee Recognition Programs, and more!
Generous Time Off – PTO, Paid Holidays, and Charity Hours to support volunteer opportunities
Neighborly Software is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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We are looking for a Software Engineer I who can assist in the analysis, investigation, and resolution of platform production items to support neighbors (clients), client-success, and client-support teams.
This role is open to ONLY candidates currently based in Georgia or those willing to relocate to the Atlanta metro area.
What You Will Be Doing
Key Responsibilities:
Feature & Code Delivery
Implement well-defined features, fixes, and enhancements following established coding standards and SDLC processes
Participate in code reviews and apply feedback to improve code quality and consistency
Support small automation or tooling enhancements for repetitive tasks
Support, Troubleshooting &Operations
Investigate and resolve assigned support tickets and basic production defects
Perform initial debugging, contribute to RCA documentation for moderate-severity issues, and escalate complex cases appropriately
Participate in on-call rotations and provide timely, clear updates during incident handling
Collaboration & Process Alignment
Work with Product, QA, Security, DevOps, and Client-Facing teams to clarify requirements and support issue investigations
Follow established communication and incident-management processes to ensure consistent, reliable handoffs and responsiveness
Contribute to maintaining documentation related to features, fixes, and operational learnings
Qualifications
BS/MS degree or equivalent in Computer Science, Information Systems, or related field
Proficiency in C#/.NET, React, Azure Services(preferred) or AWS
Exposure to services in Azure (or equivalent in AWS): ADF, API-Management, Service Bus, Power BI, Azure Functions
Experience working with monitoring tools App Insights etc.
Familiarity with Azure DevOps, SDLC Tools like JIRA/Confluence
Ability to debug and fix application issues
Why You’ll Love Working Here:
Comprehensive Benefits – Enjoy Medical, Dental, Vision, and Company-Paid Life Insurance
401K Contributions – We invest in your future, with a generous match
Exceptional Perks – Paid Parental Leave, Employee Recognition Programs, and more!
Generous Time Off – PTO, Paid Holidays, and Charity Hours to support volunteer opportunities
Neighborly Software is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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