Software Engineer

Job Summary

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply.

location: Charlotte, North Carolina

job type: Contract

salary: $64.53 - 69.53 per hour

work hours: 8am to 5pm

education: Bachelors

Responsibilities

Functional Test Automation Enablement & Impediment Resolution
Act as a senior technical enablement resource to triage, analyze, and resolve functional test automation issues, blockers, and impediments impacting LOB teams.
Partner closely with LOB Single Points of Contact (SPOCs) to:
Diagnose complex or systemic automation challenges
Recommend compliant patterns, configurations, or approaches aligned with enterprise standards
Drive resolution across tooling, pipelines, test frameworks, and execution models
Identify recurring impediments and feed actionable insights back into enablement materials, standards, and platform improvements.
Level 3 (L3) Support via Office Hours & Escalation Channels
Serve as Level 3 technical support for Functional Test Automation during established Office Hours and enterprise chat channels.
Handle escalations that exceed L1/L2 support capabilities, including:
Complex framework behavior
CI/CD integration issues
Test execution failures with non obvious root causes
Ensure timely, high quality responses that unblock teams and reduce downstream delivery risk.
Support for Niche, Edge Case, and Non Standard Applications
Provide targeted enablement and escalation support for:
Applications outside mainstream or opinionated usage of enterprise test automation tools
Legacy platforms, atypical architectures, or constrained environments
Work with product teams and engineering stakeholders to:
Document viable patterns for non standard use cases
Identify when exceptions or enhancements are required
Escalate gaps that require platform or tooling changes
Development & Publication of Test Development Standards
Create, curate, and publish enterprise functional test development standards, including but not limited to:
Test repository and GitHub structure conventions
CI/CD pipeline configuration patterns for test execution
Test tagging, execution strategies, and results management
Environment aware configuration and data handling practices
Ensure standards are:
Practically applicable across diverse LOB contexts
Accessible, reusable, and adoption oriented
Maintained and iterated based on real world usage and escalations
Knowledge Assets & Enablement Content
Produce and maintain enablement artifacts such as:
Reference implementations
Troubleshooting guides for common and advanced issues
Decision guides for framework, pipeline, and execution choices
Partner with platform and product owners to ensure published guidance aligns with supported tooling and roadmap direction.

Out of Scope

Direct feature development within application delivery teams
Acting as embedded sprint capacity or side programming resource
Ownership of application specific test delivery or execution

Expected Outcomes

Reduced functional test automation escalations and cycle time to resolution
Improved consistency in test framework usage and CI/CD integration
Increased supportability for non-standard and edge case applications
Clear, consumable test development standards that scale enterprise adoption
Tangible reduction in delivery risk related to functional test automation failures

Qualifications

Functional Test Automation Enablement & Impediment Resolution
Act as a senior technical enablement resource to triage, analyze, and resolve functional test automation issues, blockers, and impediments impacting LOB teams.
Partner closely with LOB Single Points of Contact (SPOCs) to:
Diagnose complex or systemic automation challenges
Recommend compliant patterns, configurations, or approaches aligned with enterprise standards
Drive resolution across tooling, pipelines, test frameworks, and execution models
Identify recurring impediments and feed actionable insights back into enablement materials, standards, and platform improvements.
Level 3 (L3) Support via Office Hours & Escalation Channels
Serve as Level 3 technical support for Functional Test Automation during established Office Hours and enterprise chat channels.
Handle escalations that exceed L1/L2 support capabilities, including:
Complex framework behavior
CI/CD integration issues
Test execution failures with non obvious root causes
Ensure timely, high quality responses that unblock teams and reduce downstream delivery risk.
Support for Niche, Edge Case, and Non Standard Applications
Provide targeted enablement and escalation support for:
Applications outside mainstream or opinionated usage of enterprise test automation tools
Legacy platforms, atypical architectures, or constrained environments
Work with product teams and engineering stakeholders to:
Document viable patterns for non standard use cases
Identify when exceptions or enhancements are required
Escalate gaps that require platform or tooling changes
Development & Publication of Test Development Standards
Create, curate, and publish enterprise functional test development standards, including but not limited to:
Test repository and GitHub structure conventions
CI/CD pipeline configuration patterns for test execution
Test tagging, execution strategies, and results management
Environment aware configuration and data handling practices
Ensure standards are:
Practically applicable across diverse LOB contexts
Accessible, reusable, and adoption oriented
Maintained and iterated based on real world usage and escalations
Knowledge Assets & Enablement Content
Produce and maintain enablement artifacts such as:
Reference implementations
Troubleshooting guides for common and advanced issues
Decision guides for framework, pipeline, and execution choices
Partner with platform and product owners to ensure published guidance aligns with supported tooling and roadmap direction.

Out of Scope

Direct feature development within application delivery teams
Acting as embedded sprint capacity or side programming resource
Ownership of application specific test delivery or execution

Expected Outcomes

Reduced functional test automation escalations and cycle time to resolution
Improved consistency in test framework usage and CI/CD integration
Increased supportability for non-standard and edge case applications
Clear, consumable test development standards that scale enterprise adoption
Tangible reduction in delivery risk related to functional test automation failures

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.
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