Senior Quality Assurance Engineer I (Performance)

Job Description

The Senior Quality Assurance (QA) Engineer I is responsible for identifying performance issues, debugging complex application errors, and validating the system under various infrastructure configurations. Additionally, the Senior Quality Assurance Engineer will incorporate those infrastructure configurations into automated test frameworks and test suites. This role requires deep troubleshooting skills to parse logs and stack traces, determining reproducible steps for high-complexity issues, and a strong understanding of what key performance metrics to be analyzing for an application. This is a full-time position with remote, hybrid and on-site opportunities available.

Responsibilities

Identifying high-priority performance issues within a complex application environment, including the debugging of errors and parsing of logs and stack traces. This also includes evaluation and implementation of AI-based monitoring and diagnostic tools to accelerate root cause analysis
Leveraging Generative AI to accelerate the creation of complex performance scripts and the generation of large-scale synthetic test data
Working with other divisions (Support, Sales engineering, etc) to stay up-to-date on the performance of Ignition, and to gather information on common customer setups for the variety of different industries that Ignition is used in
Debugging complex issues within the tech stack (Web Browser, Java applications, Mobile applications) in order to analyze resource usage, and creating actionable strategies as a result of the profiling analysis
Utilizing tools like Wireshark for traffic filtering and packet analysis to troubleshoot network-related performance issues
Using and developing tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform) to simulate various production environments
Setting-up and querying SQL databases (MS SQL Server, MySQL) to analyze data integrity and query performance
Demonstrating sufficient proficiency in relevant Ignition product areas, and adequately testing all areas
Maintaining a proficient understanding of the company, our primary software deliverable and its purpose (Ignition), and our customer base
Collaborating with Developers, Product Managers, and QA Generalists to clarify requirements and provide feedback on functionality, usability, and performance
Identifying, documenting, and tracking defects using issue tracking tools, ensuring clear communication and resolution processes
Staying up to date with industry trends, tools, and technologies to continually enhance testing strategies
Breaking down complex performance automation development efforts into simpler phases that can be taken on by less experienced engineers
Prioritizing unowned or undesirable work that enables the team to move faster
Demonstrating autonomy without sacrificing quality or delivery time; resolving and overcoming medium scale blockers or challenges
Working with the Quality Assurance team and adjacent teams to solve performance problems; escalate problems that have wider scope
Building relationships with stakeholders which may include customers, product managers, cross-functional partners, and external partners
Ensuring that knowledge is shared amongst the team and does not position themselves or others as a single point of failure
Resolving impactful performance automation tasks that improve the execution of the Support Division, Training Department, Sales Division, etc
Working towards and maintaining an advanced understanding of industries that use Ignition, our customer base, and the purpose of SCADA software
Staying knowledgeable about the company, its values, each division's contributions, and the company's industry contributions
Helping junior engineers with issues and support them with their technical growth
Improving team strength by advising managers and other leaders with insights and recommendations

Requirements

Bachelor’s degree in Computer Science/Engineering OR at least 4 years experience working in a related field
Must have at least 5+ years of experience in a test automation engineering role focused on performance testing
Performance testing experience in the following areas:
Proficiency in tools like JMeter, K6, or Gatling
Experience with APM tools like Grafana/Prometheus
Strong understanding of HTTP/HTTPS protocols and REST APIs
Strong programming knowledge and proficiency with at least one language, including understanding of functions, conditional statements, and intermediate/advanced object oriented concepts (Python, Java/JavaScript, TypeScript, C#, C++)
Strong troubleshooting skills within a complex application environment, including debugging of errors, identifying performance issues, parsing of logs and stack traces, and determining reproducible steps for issues
Experience with coding in at least one modern IDE (Eclipse, IntelliJ IDEA, PyCharm)
Thorough understanding of the SDLC (Software Development Lifecycle) and each of the phases
Strong proficiency with source control management systems, such as Git, and common usage (clone and checkout of repositories and specific branches, commits and merge conflicts)
Experience with setup and querying of SQL databases (MS SQL Server, MySQL, similar)
Familiarity with Windows, Linux (Ubuntu), and macOS platforms, including working from the command line, and debugging issues with applications running as a service
Proficient with deploying applications using virtualization software (VMWare, Docker Desktop, Kubernetes), including creating images, debugging running containers, and use of persistent data (volumes)
Strong experience with bug tracking systems and writing proper bug reports
Skills Not Required, But a Plus

Experience using agentic AI in support of software quality activities, utilizing strategic implementation and proper governance.
Experience with tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform, similar)
Debugging of Java platform and Swing/JavaFX applications using JProfiler (or similar profiling tool)
Experience with Maven and Gradle build tools, especially in coordinating builds with automated testing
Configuring continuous integration/continuous development servers (Jenkins), including creating and maintaining jobs/pipelines
Familiarity with manufacturing industry and HMI/SCADA software

About Us

Who are we?

Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration.

Why Choose Inductive Automation?

Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment.

We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture.

The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering.

Benefits And Perks

100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
Paid Time Off: Receive paid holidays, vacation, and sick time
401k with Match: Save for the future with our company-matching 401k program
World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire

Additional Information

At this time, we are unable to offer employment for individuals located outside of the United States and/or those who require sponsorship for employment visa status (e.g., H-1B visa status). We know you've got a lot of options when seeking an employer where your skills and talents will shine, so we really appreciate that you considered us.

Inductive Automation, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, and status as a protected veteran or individual with a disability. Verification of US employment eligibility required.
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