Quality Engineer II, Quality Engineering & Testing

Join our team - and take the next step in achieving a fulfilling career!

What We Do

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are

CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary

At CardWorks, we are actively seeking a committed Quality Engineer II to be a crucial asset to our quality engineering team. In this capacity, your primary responsibility will be to design, develop, and maintain automated tests for both UI and API functionalities. Your role will involve close collaboration with the QA team to ensure these automated tests are integrated effectively into our CI/CD pipelines.

Essential Functions

Technical – deep experience in integrating a strong software development background with a passion for the discipline of Quality Engineering.
Create and maintain automated UI and API tests
Write and execute Test Case to ensure development outputs meet defined specification cases in coordination with Business requirements and Technical Specifications
Pinpoint and rectify inconsistencies within card program setting controls, ensuring accurate configurations
Document software defects using JIRA bug tracking system
Be able to use Test Case Management tools such as Zephyr
Monitor bug resolution efforts and track successes
Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
Participate in test case reviews and ensure requirements traceability, proper coverage
Perform Exploratory, Functional, Integration, UI, back-end testing, White box/Black box testing. Demonstrate the capacity to investigate and debug complex issues.
Methodology –deep expertise and knowledge in Quality Engineering standards, processes, policies, and procedures.
Demonstrate and evangelize a passion for process and methodology through daily actions
Adhere to and support all established and documented methodology/best practices in alignment with the Release methodologies and processes
Adhere to and support group processes, procedures, and standards to drive and guide a repeatable, reliable delivery of high-quality software products and services
Display a basic understanding of testing methodology and product knowledge in the design of tests
Team Support/Leadership – deep commitment to working in and fostering a highly collaborative, innovative, and high performing product team.
Advise, assist, and mentor QE team members with distributed testing responsibilities
Evangelize, support, and embody Cardworks’s Company Mission, Strategy and Values
Foster a culture of ownership and pride for delivering the highest levels of quality and excellence
Assess solution risk and assist the project team in prioritizing testing efforts

Skills & Competencies

Strong team player with the ability to lead and collaborate with all levels of the organization
Ability to influence others and motivate with a positive and confident personal style
Possess a drive towards forward progress and delivering results while taking responsibility
Multi-tasker with the ability to set and manage priorities
Strong analytical and problem-solving skills with a high aptitude to learn
Proactively and transparently communicate challenges/successes to leadership
Exhibit and relentlessly demonstrate a high level of attention to detail
Flexibility, adaptability, and willingness to help in other areas as priorities shift
Ability to effectively operate with minimal supervision but keeping leadership in the loop

Education And Experience

2-4 years UI Test automation experience (e.g., Selenium and Playwright,)
2-4 years of hands-on working experience building API automation tests using Karate 2-4 years of hands-on experience with programming/scripting, preferably in languages like Python, TypeScript, or JavaScript
2-4 year’s experience creating XPath queries and functions
Knowledge in API testing tools such as Postman, RestAssured, and similar.
Basic understanding of RESTful API principles, best practices, and microservices patterns
Demonstrate basic SQL programming skills (queries, joins, etc.)

Summary Of Qualifications

Bachelor’s in computer science (or relevant degree) with 2 years of experience
2-4 years of experience in software testing
Preferred Experience using: Credit card processing and payment processing platforms
Knowledgeable in testing methodology, design, execution and attaining product knowledge
Experience with QA techniques including black box, white box, and gray box approaches for smoke, regression, functional, user acceptance and exploratory testing
Experience with the development of use cases, test scenarios and/or test plans
Investigating and debugging complex issues
Experience with Agile testing
Experience using JIRA or another bug tracking tools
Experience using Test Case Management tools such as Zephyr

#INDHP

This is an onsite role in our Horsham, PA office.

Our Employee Value Proposition

Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
Benefits Package -Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable laws.
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