Quality Assurance Engineer

About Plaud Inc.

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube

Why You Should Join Us

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What You Will Do

Execution & Delivery
Drive cross-functional programs from scoping to launch
Define milestones, manage timelines, track dependencies
Unblock teams and escalate risks proactively
Technical Coordination
Translate between engineering and business stakeholders
Understand technical trade-offs to make informed prioritization calls
Own technical roadmaps and release plans
Process & Communication
Run planning ceremonies (kickoffs, reviews, retrospectives)
Maintain status updates and program documentation
Ensure alignment across eng, product, design, and leadership
Risk Management
Identify and mitigate schedule, scope, and technical risks early
Track open issues and drive them to resolution
Stakeholder Management
Be the single point of contact for program-level questions
Communicate upward to leadership on health/status

Skills, Qualifications And Experience We Look For

Strong technical fluency — must be able to engage with engineers, read architecture proposals, and contribute meaningfully to scope and tradeoff discussions
Experience managing multi-team, cross-functional programs in B2B SaaS or enterprise software environments
Proven ability to coordinate distributed teams across time zones Based in the US — real-time collaboration with US Product, Engineering, Sales, and Legal is required
Strong Scrum practitioner — must be able to run sprints end-to-end (sprint planning, backlog grooming, story pointing, standups, retros) and hold engineering teams accountable to velocity and delivery commitments
Bilingual (English/Chinese) preferred

What we offer

Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
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