Program Manager

Role Overview

The Program Manager – OSAT is responsible for leading large, complex customer programs from concept through high-volume manufacturing. This role serves as the single point of accountability for program execution—integrating customer requirements, engineering development, supply chain, and factory operations to ensure on-time, on-cost, and on-quality delivery.

A major focus of this position is operations readiness for new products (NPI to HVM transition), including capacity planning, qualification, ramp management, and alignment of cross-functional teams within an outsourced semiconductor assembly and test environment.

Key Responsibilities

Program Leadership & Execution

Own end-to-end execution of multiple customer programs within the OSAT business unit.
Act as the primary interface between customers and internal organizations (Technology Development, Factory NPI and Process Engineering, Operations/Manufacturing, Quality, Supply Chain, and Finance).
Develop and maintain integrated program schedules, milestones, and deliverables.
Drive structured program governance: stage gates, risk reviews, and executive reporting.
Manage program financials including cost optimisation models, margins, and change management.

Customer Engagement

Lead customer technical and business reviews, ensuring alignment on scope, schedule, and performance.
Translate customer requirements into actionable internal plans.
Manage customer escalations and ensure rapid issue resolution.
Support commercial teams in RFQs, SOWs, and new business opportunities.

Operations Readiness & NPI

Lead NPI to HVM transition activities including:
Factory readiness (equipment, capacity, tooling, materials)
Qualification planning (DOE, reliability, process validation)
Yield ramp strategies and learning cycles
Coordinate process development, product engineering, and manufacturing teams.
Ensure BOM, process flows, test programs, and quality controls are production-ready.
Cross-Functional Coordination

Chair core team meetings and drive accountability across functions.
Manage risk registers, mitigation plans, and contingency strategies.
Partner with Industrial Engineering on line design, cycle time, and capacity modeling.
Align with Quality on customer qualifications, audits, and compliance.

Continuous Improvement

Establish program management best practices, KPIs, and dashboards.
Drive lessons-learned and standardization across programs.
Support digitalization of program tracking and factory execution.

Qualifications

Bachelor’s degree in Engineering (Electrical, Mechanical, Materials, Industrial) or related field.

Essential Attributes

Strong knowledge of:
Manufacturing operations, capacity planning, and yield management
Supply chain coordination and material readiness
Cost modeling and program financial management
Relevant years of experience in semiconductor manufacturing, OSAT, or advanced packaging.
Relevant years of experience in program/project management with direct customer ownership.
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