D
Lead Quality Assurance Engineer
Accepting applicationsDoubleTick · Mumbai, Maharashtra, India
Full-Time Mid_senior Mentoraiate
Posted
29 May
Category
Test
Experience
Mid_senior
Country
India
Job Title: Lead QA Engineer Company: DoubleTick
Location: Mumbai (On-site)
About the Role
We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.
What You'll Do
Strategy & Process
Own the QA function end-to-end across all products and ensure high-quality, on-time releases
Define, implement, and continuously improve QA processes, standards, and best practices
Build comprehensive test strategies spanning both manual and automated testing
Execution
Drive automation initiatives and expand test coverage for critical workflows
Build, maintain, and scale automation frameworks and testing infrastructure
Identify, track, and manage defects across the full software development lifecycle
Validate UI and application behavior across browsers, devices, and operating systems
Run SQL/database validation as part of the testing process
Leadership & Collaboration
Act as the primary point of contact for all QA activities across projects
Mentor and guide QA engineers, and help hire and scale the team
Partner closely with engineering, product, and support through feature development and release
Coordinate external vendors or contract testers when needed
Monitor QA metrics and continuously improve testing efficiency and product quality
Participate in sprint planning, release planning, and production-readiness reviews
What You'll Bring
5+ years in QA with strong hands-on experience in both manual and automation testing
Prior experience leading QA teams or owning end-to-end QA processes
Solid grasp of SDLC, STLC, Agile, and QA best practices
Proven experience testing web applications, APIs, and backend systems
Strong SQL skills and comfort with database validation
Excellent analytical, debugging, and problem-solving ability
Strong communication and stakeholder-management skills
Tools & Tech You'll work with
Automation / E2E: Selenium, TestNG, ChromeDriver
Unit testing: Jest, Mockito, JUnit
API testing: Postman, Apigee, Mocha, Chai
Bug tracking & PM: Jira, Bugzilla
About Us:
DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.
Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.
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Location: Mumbai (On-site)
About the Role
We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.
What You'll Do
Strategy & Process
Own the QA function end-to-end across all products and ensure high-quality, on-time releases
Define, implement, and continuously improve QA processes, standards, and best practices
Build comprehensive test strategies spanning both manual and automated testing
Execution
Drive automation initiatives and expand test coverage for critical workflows
Build, maintain, and scale automation frameworks and testing infrastructure
Identify, track, and manage defects across the full software development lifecycle
Validate UI and application behavior across browsers, devices, and operating systems
Run SQL/database validation as part of the testing process
Leadership & Collaboration
Act as the primary point of contact for all QA activities across projects
Mentor and guide QA engineers, and help hire and scale the team
Partner closely with engineering, product, and support through feature development and release
Coordinate external vendors or contract testers when needed
Monitor QA metrics and continuously improve testing efficiency and product quality
Participate in sprint planning, release planning, and production-readiness reviews
What You'll Bring
5+ years in QA with strong hands-on experience in both manual and automation testing
Prior experience leading QA teams or owning end-to-end QA processes
Solid grasp of SDLC, STLC, Agile, and QA best practices
Proven experience testing web applications, APIs, and backend systems
Strong SQL skills and comfort with database validation
Excellent analytical, debugging, and problem-solving ability
Strong communication and stakeholder-management skills
Tools & Tech You'll work with
Automation / E2E: Selenium, TestNG, ChromeDriver
Unit testing: Jest, Mockito, JUnit
API testing: Postman, Apigee, Mocha, Chai
Bug tracking & PM: Jira, Bugzilla
About Us:
DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.
Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.
Show more Show less