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Forward Deployed Engineer
Accepting applicationsGlocomms · New York, NY
Full-Time Associate aiategan
Posted
1d ago
Category
Test
Experience
Associate
Country
United States
Our client is an early-stage, high-growth technology company building modern infrastructure to simplify how organizations manage and scale complex systems. Their platform helps enterprises streamline deployments, improve operational visibility, and enhance security across distributed environments. Backed by experienced operators and investors, the company is focused on delivering developer-first solutions to some of today's most challenging infrastructure problems.
The Role
Our client is seeking a Forward Deployed Engineer to work at the intersection of engineering, product, and customer success. In this role, you will partner closely with enterprise customers to design, implement, and optimize technical solutions in real-world environments. You'll play a key role in ensuring successful deployments, translating customer requirements into scalable architectures, and influencing product development based on field insights.
This position is ideal for someone who enjoys hands-on technical problem solving, thrives in customer-facing scenarios, and is excited about shaping how cutting-edge infrastructure technology is adopted in large organizations.
Key Responsibilities
Collaborate directly with enterprise customers to deploy and customize solutions within their environments
Lead implementation efforts, ensuring smooth integration with existing systems and workflows
Troubleshoot complex technical challenges across infrastructure, application, and data layers
Act as a trusted technical advisor, guiding customers on best practices and architecture decisions
Partner with internal engineering and product teams to relay customer feedback and drive improvements
Contribute to reusable deployment patterns, tooling, and documentation
Qualifications
Solid background in computer science principles, including data structures, algorithms, and system design
3-5 years of experience in software engineering, solutions engineering, or a similar role, with demonstrated success delivering production systems in enterprise settings
Proven ability to work directly with customers in a technical capacity, such as in forward-deployed, solutions, or field engineering roles
Experience integrating technical solutions within enterprise ecosystems, including identity management (e.g., SSO), user provisioning, role-based access control, and secure data connectivity
Familiarity with enterprise-grade security expectations and compliance considerations
Strong communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
Nice to Have
Background in infrastructure platforms, developer tooling, or DevOps environments
Experience working with APIs, databases, and distributed systems
Comfort operating in fast-paced, ambiguous startup environments
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The Role
Our client is seeking a Forward Deployed Engineer to work at the intersection of engineering, product, and customer success. In this role, you will partner closely with enterprise customers to design, implement, and optimize technical solutions in real-world environments. You'll play a key role in ensuring successful deployments, translating customer requirements into scalable architectures, and influencing product development based on field insights.
This position is ideal for someone who enjoys hands-on technical problem solving, thrives in customer-facing scenarios, and is excited about shaping how cutting-edge infrastructure technology is adopted in large organizations.
Key Responsibilities
Collaborate directly with enterprise customers to deploy and customize solutions within their environments
Lead implementation efforts, ensuring smooth integration with existing systems and workflows
Troubleshoot complex technical challenges across infrastructure, application, and data layers
Act as a trusted technical advisor, guiding customers on best practices and architecture decisions
Partner with internal engineering and product teams to relay customer feedback and drive improvements
Contribute to reusable deployment patterns, tooling, and documentation
Qualifications
Solid background in computer science principles, including data structures, algorithms, and system design
3-5 years of experience in software engineering, solutions engineering, or a similar role, with demonstrated success delivering production systems in enterprise settings
Proven ability to work directly with customers in a technical capacity, such as in forward-deployed, solutions, or field engineering roles
Experience integrating technical solutions within enterprise ecosystems, including identity management (e.g., SSO), user provisioning, role-based access control, and secure data connectivity
Familiarity with enterprise-grade security expectations and compliance considerations
Strong communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
Nice to Have
Background in infrastructure platforms, developer tooling, or DevOps environments
Experience working with APIs, databases, and distributed systems
Comfort operating in fast-paced, ambiguous startup environments
Show more Show less