H
Field Specialist
Accepting applicationsHCLSoftware · Greater Bengaluru Area
Full-Time Mid_senior AIJavaPythonSOCai
Posted
5d ago
Category
Test
Experience
Mid_senior
Country
India
THE ROLE & RESPONSIBILITIES
As a Field Delivery Engineer, you will translate HCL Software's Agentic Platform into customised, production-ready solutions for enterprise clients — building integrations, resolving complex issues, and training client teams to maximise ROI on their software investments.
- Translate HCL Software products into production-ready, client-tailored solutions that fit existing enterprise infrastructure.
- Build APIs, automation scripts, and custom data pipelines to integrate HCL solutions seamlessly into legacy and modern systems.
- Provide on-site or remote diagnostic support — resolve edge cases and debug production issues under tight, client-driven deadlines.
- Lead technical discovery workshops, act as a subject matter expert, and train client teams to maximise adoption and ROI.
- Proactively document solutions, configurations, and known issues to build shared knowledge across the delivery community.
REQUIREMENTS & QUALIFICATIONS
Must-Have
- 7+ years of experience in software solutions, technical architecture, or IT consulting.
- BE/BTech (or above) in Computer Science or a related field.
- Proficiency in Python and/or Java for building integrations and automation scripts.
- Strong command of REST and GraphQL APIs, OAuth/JWT authentication, and frontend/backend fundamentals.
- Experience with advanced database management — including Vector and NoSQL databases.
- Familiarity with containerisation (Docker, Kubernetes) and CI/CD pipelines.
- Cloud platform experience on at least one of AWS, Azure, or GCP.
- Strong client-facing communication and stakeholder management skills.
Nice-to-Have
- Hands-on experience with HCL Software products or comparable enterprise software platforms.
- Background in AI/ML integration, LLM deployment, or Autonomous Agent implementations.
- Experience with legacy system modernisation and enterprise middleware (MuleSoft, Dell Boomi, or similar).
- Familiarity with security frameworks and compliance standards (ISO 27001, SOC 2, GDPR).
- Experience delivering technical training or enablement programmes.
Show more Show less
As a Field Delivery Engineer, you will translate HCL Software's Agentic Platform into customised, production-ready solutions for enterprise clients — building integrations, resolving complex issues, and training client teams to maximise ROI on their software investments.
- Translate HCL Software products into production-ready, client-tailored solutions that fit existing enterprise infrastructure.
- Build APIs, automation scripts, and custom data pipelines to integrate HCL solutions seamlessly into legacy and modern systems.
- Provide on-site or remote diagnostic support — resolve edge cases and debug production issues under tight, client-driven deadlines.
- Lead technical discovery workshops, act as a subject matter expert, and train client teams to maximise adoption and ROI.
- Proactively document solutions, configurations, and known issues to build shared knowledge across the delivery community.
REQUIREMENTS & QUALIFICATIONS
Must-Have
- 7+ years of experience in software solutions, technical architecture, or IT consulting.
- BE/BTech (or above) in Computer Science or a related field.
- Proficiency in Python and/or Java for building integrations and automation scripts.
- Strong command of REST and GraphQL APIs, OAuth/JWT authentication, and frontend/backend fundamentals.
- Experience with advanced database management — including Vector and NoSQL databases.
- Familiarity with containerisation (Docker, Kubernetes) and CI/CD pipelines.
- Cloud platform experience on at least one of AWS, Azure, or GCP.
- Strong client-facing communication and stakeholder management skills.
Nice-to-Have
- Hands-on experience with HCL Software products or comparable enterprise software platforms.
- Background in AI/ML integration, LLM deployment, or Autonomous Agent implementations.
- Experience with legacy system modernisation and enterprise middleware (MuleSoft, Dell Boomi, or similar).
- Familiarity with security frameworks and compliance standards (ISO 27001, SOC 2, GDPR).
- Experience delivering technical training or enablement programmes.
Show more Show less