Developer

Department: IT Technology Support Svcs

Salary/Grade: ITS/79

Target hiring range for this position will be between $80,297-92,000 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary

Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.

Designs and builds web pages using a variety of software applications, techniques, and tools
Designs web logic to support organization’s strategies and goals relative to automating workflow.
Responsible for design and use, developing and providing web content, or assuring the overall technical integrity of organization’s web applications and forms.

Specific Responsibilities

Strategic Planning

Participates in the development of new goals and strategies based on interactions with primary user.
Develops plans for software deployment on heterogeneous systems.
Collaborates with user to develop workflow and best practices.
Partners with user in designing features for technology

Administration

Responds to customer inquiries via phone, online, in-person, etc.
Creates and maintains code documentation.
Create, manage, and format site evaluations, forms, online surveys, web statistical tracking and reporting, interactive modules and other tools as required.
Grants system access to new user.
Evaluates feature/upgrade/change requests and recommends action.
Participates in interview process for new hires.
Identifies database and software performance issues and makes adjustments

Development

Develops and maintains software infrastructure, via patches, bundles, releases, and maintenance packs.
Codes software applications adhering to designs and functionality supporting internal business requirements or external user.
Researches and develops new algorithms and statistical techniques designed for analyzing data based on customer needs.
Completes tier 3 troubleshooting.
Designs databases and data structures.
Prioritizes tasks within project.
Meets with business analyst/stakeholder to determine requirements.
Opens tickets with vendors.

Performance

Ensure NUIT web-based forms are accurate, clear, complete, compelling and error free.
Completes daily assignments, including art direction and image/graphic creation for visual elements to support the promotion of NUIT systems, services, and project.
Supervises
Assist with mentoring of student workers and other staff helping with web development projects.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree or 2 years equivalent experience.
2 years relevant experience

Enterprise Applications

TeamDynamix
Web Content Management System

Infrastructure

Adobe Creative Cloud Suite
GitHub
Microsoft Exchange
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
Microsoft SharePoint
Windows Operating System

Programming Languages and Frameworks

CSS
HTML 5
Java
JavaScript
JQuery
PHP
PL/SQL
Python
React JS
XML
Integration Platform as a Service (iPaaS)

Analytical

critical thinking
decision making
problem solving
Troubleshooting
use-case analysis

Project

collaboration and teamwork
functional documentation
organizational skills
planning
workflow development & documentation

Minimum Competencies: (Skills, knowledge, and abilities.)

Demonstrated experience in developing applications, products, and environments in TeamDynamix (TDX), iPaaS, HTML5, JQUERY, REACT JS, PYTHON, PHP, JAVA, C++, and GitHub.
Front-end and back-end development experience for seamless integration
Experience monitoring, analyzing, and using data strategically
Strong verbal and written communication skills and experience in messaging and branding in a Higher Ed institution.
Strong organizational skills and demonstrated ability to work effectively both independently and collaboratively with senior management and with colleagues across the University.

Preferred Qualifications

Bachelor’s degree and advanced experience with web technologies.
Understanding of Web-based usability and accessibility guidelines (W3C, WCAG 2.0).
Demonstrated experience with content management systems, interactive design and architecture, video and accessible design.
Experience using ITSM platforms such as TeamDynamix and ServiceNow.
Experience with SQL and relational database management systems such as Oracle and MS SQL Server.

Preferred Competencies: (Skills, knowledge, and abilities)

Three year’s work experience
Understanding of the IT Infrastructure Library (ITIL) framework.

Benefits

At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life And Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more .

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .
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