Applications Engineer I

The Applications Engineer I provides direct customer-facing support for

system demonstrations, buyoffs, and initial system setup. Interactions

include assisting with pre-sales support, configuring machines during

demonstrations and buyoffs, and providing initial post-sales support.

This role involves learning application knowledge and contributing to

the characterization of machine performance.\

Responsibilities\

Conducts initial new machine setup and calibration prior to customer

buyoffs.\

Assists in the execution of machine buyoffs, including installation

and training activities.\

Delivers training courses for customers, focusing on standard

procedures.\

Performs process development for customers when assigned, under

supervision.\

Provides post-sales process and system support for established

issues.\

Contributes to conducting system demonstrations, either with the

customer present or by building and reporting on finished parts\

Assists in contributions to system manuals and other forms of

documentation.\

Participates in the collection and feedback of opportunities for

hardware and software improvements.\

Supports senior engineers as assigned.\
Performs other duties as assigned.\

Experience and Qualifications\

Associates or Bachelors Degree in Mechanical/Electrical/Software

Engineering\

Minimum of 1-3 years of process experience in microelectronics;

experience in semiconductor design/repair/maintenance preferred.\

Root cause analysis experience preferred.\
Field service experience is a plus.\
Ability to work collaboratively with all departments in the

organization.\

Strong oral and written communication skills\
Ability to travel frequently within the US\

For Full Job Description, Please Email

Laura.Marshall@masshirelowellcc.com.
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