HT
Application Engineer
Accepting applicationsHesai Technology · Palo Alto, CA
Full-Time Associate ate
Posted
28 May
Category
Test
Experience
Associate
Country
United States
About the Role
We are looking for a client-facing AE to support our US business.
This role partners closely with Sales to engage customers, drive technical discussions, and support new product adoption. You will act as the bridge between customers, product, and engineering, helping translate advanced lidar and perception technologies into real-world solutions.
Key Responsibilities
Support customer meetings, technical discussions, and solution presentations
Lead product demos, evaluations, and on-site testing
Work with customers across OEMs, Tier 1s, and autonomous driving / advanced technology companies
Support new product introduction (NPI) and customer integration (SDK, ROS, etc.)
Provide hands-on technical support, including troubleshooting and root cause analysis
Collaborate with R&D and global teams to drive technical alignment and feedback
Support RMA analysis and technical documentation as needed
Qualifications
Bachelor’s or Master’s degree in Engineering or related field
5+ years in FAE, Solutions Engineering, or Technical Pre-Sales
Strong client-facing experience and ability to lead technical conversations independently
Familiar with Linux, ROS, SDK, or embedded systems
Experience with lidar, sensors, or perception systems preferred
Camera / imaging experience is a strong plus
Strong communication skills and ability to work cross-functionally
Willingness to travel as needed
Why This Role
This is not a support-only FAE role - you will be involved early in the sales cycle and play a key role in shaping solutions and enabling new product adoption.
Show more Show less
We are looking for a client-facing AE to support our US business.
This role partners closely with Sales to engage customers, drive technical discussions, and support new product adoption. You will act as the bridge between customers, product, and engineering, helping translate advanced lidar and perception technologies into real-world solutions.
Key Responsibilities
Support customer meetings, technical discussions, and solution presentations
Lead product demos, evaluations, and on-site testing
Work with customers across OEMs, Tier 1s, and autonomous driving / advanced technology companies
Support new product introduction (NPI) and customer integration (SDK, ROS, etc.)
Provide hands-on technical support, including troubleshooting and root cause analysis
Collaborate with R&D and global teams to drive technical alignment and feedback
Support RMA analysis and technical documentation as needed
Qualifications
Bachelor’s or Master’s degree in Engineering or related field
5+ years in FAE, Solutions Engineering, or Technical Pre-Sales
Strong client-facing experience and ability to lead technical conversations independently
Familiar with Linux, ROS, SDK, or embedded systems
Experience with lidar, sensors, or perception systems preferred
Camera / imaging experience is a strong plus
Strong communication skills and ability to work cross-functionally
Willingness to travel as needed
Why This Role
This is not a support-only FAE role - you will be involved early in the sales cycle and play a key role in shaping solutions and enabling new product adoption.
Show more Show less